Mr Clive Hetherington,
Clive, I’ve just had of the best business experiences I can remember. Without going into detail, I rang your office to get an idea of cost for a job I need done. I was lucky enough to talk to Denise Kelly. Apart from her most pleasant manner, Denise has an excellent knowledge of your business. She made my phone visit to your office a very enjoyable one. Please commend her for the way she acts on your behalf. It seems we are all to ready to voice our displeasure when things don’t go right. It is really nice to be able to compliment someone when things go far better than you have right to expect.
Regards, Mr Brown
Just a thank you for recommending CMR & Assoc.
After obtaining some obscene quotes with not much help for our Depreciation Schedule, it was great to talk to Denise who was very knowledgeable and easy going, to sort out everything and gave a realistic price.
Dean & Melanie
It was so lovely to chat to you last week and your assistance was wonderful
Dear Mr Hetherington,
I engaged your company to do a tax depreciation report for my investment property in Narre Warren.
After phoning a number of companies to get quotes, it was quite refreshing to actually speak to a real person, rather than talking to a machine. Having had no experience in this area, I was very grateful for the knowledge and assistance given by your staff member.
She explained to me about tax depreciation and gave me a real insight into what it was all about. She organized an appointment with my tenant for a site inspection by one of your Surveyors and the report was sent promptly in due course.
I would like to commend all your staff members for their helpful and friendly approach. My Accountant was also duly impressed as he found the report to be concise and easy to understand. it was a “pain free” experience and I would have no hesitation in recommending your company to anyone who requires a tax depreciation report.
Yours Faithfully Mrs Beck